Tuesday, 26 August 2014

Email silence - what does it mean?

Incoming emails are inevitable however one may wish or not, in everyone's inbox. While the number may be quite daunting to handle the moment they arrive, they definitely deserve a reply. So it is quite obvious on the part of the sender to wait anxiously for the reply once he or she send a mail to someone. But the situation becomes unbearable when reply is not received even after waiting for a reasonable period. So another reminder follows. Again no reply. Now how should the sender behave.

What surprises me even people holding high offices or high positions, or in charge of public services, do not respond to the emails and maintain silence. This is where I raise the question "Email silence - what does it mean?". It doesn't convey anything. The person at best can say wait or thanks or even indicate in clear terms about his or her disinterest in responding and perhaps put an end to the "conversation". But people holding responsible positions like say a secretary, or an Editor, or a front office person, cannot ignore the mails. Because the sender is waiting. While nobody expects instantaneous reply, at least a reply of one line would make the process of communication a joyous experience. But maintaining silence, that too even after reminders indicates definitely a kind of a "I don't care" attitude and it hurts. SO my humble request. Please respond. It should not take more than a few minutes of your precious time. Do not delay. Because the mails have the habit of coming in greater numbers. Use also the auto-responders if on travel. But if you maintain silence the other person will never be able to understand. 

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